Privacy Policy
Your Trust, Our Commitment
Effective Date: 2026-05-30
At Tushirikiane Sacco, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data as you interact with our services, website, and mobile applications.
1. Information We Collect
- Personal Identification Information: Full name, ID number, phone number, address, and email address.
- Financial Information: Bank account details, savings, loan applications, transaction history.
- Usage Data: How you interact with our website, including IP address, browser type, device information, and pages visited.
- Other Information: Any additional details you provide during applications, surveys, or member feedback.
2. How We Use Your Information
- To process membership and loan applications.
- To manage your account and provide personalized services.
- To communicate important updates, promotions, or changes to our policies.
- To comply with legal and regulatory obligations.
- To improve our services and member experience based on feedback and usage analytics.
3. Data Sharing and Disclosure
- We do not sell, rent, or share your personal information with third parties for marketing purposes.
- We may share information with trusted service providers who assist us in operating our services, provided they adhere to strict confidentiality agreements.
- We may disclose your information if required by law or in response to valid legal requests.
- In the event of a merger or acquisition, your data may be transferred, but you will be notified in advance.
4. Data Security
- We implement industry-standard security measures, including encryption, secure storage, and restricted access.
- Staff are trained regularly on privacy and security best practices.
- We conduct periodic security reviews to ensure ongoing protection.
5. Your Rights
- You have the right to access, update, or request deletion of your personal information.
- You may withdraw consent for data processing at any time, subject to legal or contractual restrictions.
- To exercise your rights, please contact us using the details below.
6. Cookies and Tracking Technologies
- We use cookies to enhance your browsing experience and collect usage analytics.
- You may disable cookies in your browser settings, though this may affect website functionality.
7. Children's Privacy
- Our services are not directed at children under 18 years of age.
- We do not knowingly collect personal information from minors. If we become aware of such data, we will delete it promptly.
8. Changes to This Policy
- We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
- Significant changes will be communicated to members via email or official communication channels.
9. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:
Tushirikiane Sacco Privacy Office
Off Kimathi Way, between Ibrahims Electricals & Cumulus Wholesale Outlet, Nyeri, Kenya
Email: info@tushirikianesacco.co.ke
Phone: 0110003903
By using our services, you acknowledge that you have read and understood this Privacy Policy.